Privacy Policy

**How Your Personal Information is Processed and Used by Sio LLC**

**How We Use Your Personal Information**

This notice refers to the existing protection mechanisms of Sio LLC (hereinafter referred to as the "Company") in relation to unauthorized access to personal data, through which the company ensures the protection of your personal data. The latter includes information that the company obtains during the period of providing services to you, which, in accordance with the legislation of Georgia, is subsequently also used for direct marketing purposes. The purpose of the notice is to provide you with information regarding our operating principles and your legal protection mechanisms when processing personal information.

**Pledge to Protect Personal Data Privacy**

The company promises that:

- We will take care of the security and protection of your personal data;
- We will not use your data improperly;
- We will provide you with complete and comprehensive information regarding the processing of your personal data at any time.

**How Does the Law Protect You?**

Similar to the promise of personal data privacy protection, the said data is protected by the Law of Georgia on Personal Data Protection.

According to the law, you have the right to request information about the processing of your data. You have the right to receive the following information:

- Which data is processed about you;
- Purpose of data processing;
- Legal basis for data processing;
- How your data was collected;
- To whom your data was transferred;
- Basis and purpose of providing data.

You can request a copy of the information we process.

In accordance with the law, you have the right to request the correction, update, addition, blocking, deletion, or destruction of your personal data if it is incomplete, inaccurate, not up-to-date, or if it was collected and processed against the law. We operate in accordance with the laws of Georgia, which may prevent us from immediately deleting your personal data. Such obligations may arise from tax laws, consumer protection laws, and other relevant laws.

The company is obligated to provide you with the mentioned information upon your request. We have the right to use personal data only if we have a specific contractual and/or legal basis for this.

The Company has a lawful basis for using your information, which includes a business-related and/or commercial purpose. It is important that even in this case, the processing of information by the company is not aimed at harming your interests.

**Type of Information Collected and Its Use**

We collect two types of information about our users: personally identifiable information ("Personal Information") and non-personally identifiable information.

**Personal Identification Information**

Personally identifiable information is information through which a specific user can be identified. When you engage in an activity through our website, we may ask you to provide certain information about yourself. Such activities include:

- Account opening
- Ordering services from us
- Submit information and/or post any information to the discussion page
- Posting a comment, sharing your opinion with us
- Request information on our services
- Sending an application for employment with us
- Signing up for special offers presented by third parties through our website (collectively referred to as "identification activities").

It is not mandatory for you to engage in identification activity. However, if you choose to engage in identification activity, we may ask you to provide certain personal information about yourself, such as your first and last name, email address, gender, and date of birth, as well as other additional information about you that is voluntary. When you order products or services, we may also ask you to provide your credit card number, expiration date, authentication code, or other information. The latter is not stored on our website, as the payment is made on the security server of our partner bank. Therefore, we do not have access to your credit card information. Depending on the type of activity you engage in, some information will be mandatory and some will be voluntary. If you do not submit the required information for a particular activity, you will not be able to participate in that activity.

**Non-Personally Identifiable Information**

Non-personally identifiable information is information that does not identify a specific user. This kind of information can include things like the "Uniform Resource Locator" the "URL" of the website you visited before you came to our website, the "URL" of the website you visited after you left our website, the type of browser that you are using, and your Internet Protocol “IP” address. We and/or third-party service providers and advertisers authorized by us may automatically receive this information when you use our website. This is done through such electronic mechanisms as "Cookies," "Web Beacons," and "Pixel Tags."

On our website, we collect information about cookies, users' website navigation and behavior, namely:

- IP address, device type, operating system, and browser from which the website is accessed.
- We collect information about the pages opened on our website, the duration of the session, and various session settings.
- Information about the actions that took place on our website: filling out forms, using interactive elements of the website, etc.
- The process, time, and form of filling in the fields on the website.

We use the collected information:

- To generate website statistics to optimize processes, fields, and website design.
- In order to protect website users and prevent fraudulent activities.
- To prevent money laundering, financing of terrorism, and other criminal activities.
- To control the flow of users on the website and to evaluate the effectiveness of marketing campaigns.
- The obtained information allows us to adapt the website and its components according to the user's needs.
- We also use cookies to determine how users visit our website and to generate Google Analytics reports.

We do not use cookie files and data obtained as a result of observing user behavior to collect personal information. If you want to restrict cookies or block them on our website, you can do so by changing your browser settings. However, please note that some